Nguyễn Hà
Trang

• Developed dashboards and automated reporting solutions using BigQuery and Looker Studio to monitor business performance and support operational decision-making.
• Collected, cleaned, and transformed large datasets from multiple sources, ensuring data quality and consistency across reporting processes.
• Conducted analyses to identify trends, operational gaps, and opportunities for process and product optimisation.
• Collaborated with business, product, and technical teams to gather requirements and deliver data-driven solutions.
• Built and maintained data pipelines to improve reporting efficiency and support AI model development.
• Supported business teams through ad-hoc analysis, reporting enhancements, and data quality improvements.

Progressing from intern to full-time analyst allowed me to develop not only technical expertise but also a strong interest in customer analytics. Through close collaboration with business teams, I gained valuable experience in understanding customer behaviour, identifying user needs, and translating insights into product improvements.

• Gathered reporting requirements and collaborated with stakeholders and data engineers.
• Developed and maintained KPI dashboards using Power BI and SQL Server.
• Automated data processing workflows using Python and supported reporting activities across departments.

This role strengthened my foundation in data analytics, particularly in data organisation, reporting workflows, and translating business requirements into effective dashboard solutions.